Areas of Expertise

At ISR, we help healthcare organizations  build the capacity of leaders to effectively motivate, influence, and organize to compete and thrive over the  long term, including:​ • Strengthening the capacity of leaders to work for resilience and continued growth. • Elevating the capacity of leaders to find, evaluate, and use data to accelerate business performance and become effective stewards of their business units. • Effectively coach, monitor, and evaluate mediocre performance to help people improve. • Developing leadership competency frameworks that define the critical leadership skills, behaviors, and traits required within the organization. • Continuous learning and professional development opportunities for leaders to build their capacity. • Research and insights.

At ISR, we assist companies with maximizing profit in an ever-evolving hospitality industry through a dynamic leadership lens. We help our clients navigate their most pressing challenges, to include: ​ • Maintaining profit margin in a dynamic travel environment. • Implementing technology solutions such as AI to enhance customer service while maximizing profit. • Market analysis to help the organization understand the dynamics of their target market and make informed business decisions. • Improving the customer experience through journey mapping. • Engaging owners to help convey messages of innovation, peak performance and industry relevance. • Elevating strategies for exceeding sales and marketing metrics. • Enabling technology solutions to analyze labor strategy to make informed decisions to improve customer experience. • Utilizing innovation strategies to market individual profit centers within the organization. • Research and insights.

At ISR, we partner with educators to give them the tools to navigate the international school selection process and maintain balance for the duration of their overseas assignment, as well as their return to the states, to include: ​ • Networking and community-building opportunities within the host country and international teaching community. • Developing a transition plan to and from the assigned international experience. • Repatriation Support includes career counseling, resume building, and assistance with leveraging their international experience for educators returning to the United States. • Personalized coaching to support informed decisions about the interview process and international assignments. • Work-life balance support regarding managing workload, stress and maintaining personal well-being. • Research and insights.

At ISR, we partner with clients to transform and innovate how people learn, lead and how school systems, colleges, and universities thrive, to include the following areas: ​ K-12 EDUCATION --- • Creating and maintaining a culture of operational excellence. • Ensuring a curriculum that supports ALL students in the teaching and learning environment. • Elevating leader and stakeholder capacity for operationalizing equity in ACTION. • Assessing the effectiveness of instructional programs by conducting academic program reviews and planning with curriculum leaders. • Developing and implementing plans to achieve long-term goals and objectives. • Developing innovative strategies for staff recruitment and retention. • Effective collaboration with bargaining units to ensure a healthy organizational culture. • Elevating leadership capacity for building and maintaining a positive organizational climate. • Providing cutting-edge research and insights to support the work of K-12 education leaders. HIGHER EDUCATION --- • Creating and maintaining a culture of operational excellence. • Developing academic programs that meet the needs of various learner lifestyles. • Enhancing enrollment management processes to ensure a seamless transition for students. • Providing accurate, timely, centralized grants management expertise to employees. • Leverage the appropriate resources to effectively market your college/university. • Providing services and resources to students, faculty, and staff that will strengthen academic performance, enhance student satisfaction, and improve student retention and overall student success. • Providing cutting-edge research and insights to support the work of higher education leaders.